Evening Standard

Lloyds embraces remote working by cutting space

- Simon English @SimonEngSt­and

LLOYDS Bank today said it was preparing for a “permanentl­y changed future” as it embraced working from home and said it would slash office space by 20% over three years.

It reported profits of £1.2 billion for 2020, better than the City expected, and returned to dividends following a ban by the regulator on shareholde­r payouts as the pandemic bit.

A survey of the 65,000 staff shows 77% keen to work from home at least three days a week, something the bank will back in the latest blow to City centres.

Outgoing CEO Antonio Horta-Osorio said the issue will be “critical” for the choices staff make. To attract and keep the most talented staff, Lloyds will be flexible, offering “sustainabl­e workplace solutions” to “attract and retain a more diverse, skilled and future ready workforce”.

Yesterday HSBC said something similar, though it will retain its huge presence in Canary Wharf.

Lloyds said: “By 2025, we aspire to having 50% of senior roles held by women, three per cent held by Black colleagues and 13 per cent held by Black, Asian and Minority Ethnic colleagues.”

It will pay a divi of 0.57p a share, a nice if small cheque for the hundreds of thousands of small investors in the bank. The average small investor with 6000 shares gets a £34.20 dividend.

Mr Horta-Osorio was paid £3.4 million in his last year, down from £4.4 million.

That is his lowest pay since 2012, but does take the total he has received in 10 years to around £55 million.

Lloyds shares have struggled for some time. In the past five years they have fallen 30% compared with a 10% rise in the FTSE 100. Today the stock was up 1p at 40p.

Lloyds profit margin — the gap between what it pays savers and charges borrowers — is at a healthy 2.52%, much higher than smaller rivals can manage.

Impairment charges for bad debts stood at £4.2 billion, lower than the £4.7 billion expected, as loans went bad at a slower pace than feared.

Lloyds is looking to its wealth management arm, a joint venture with Schroders, to provide growth. It says funds at that arm should grow by another £25 billion by 2023.

The bank also said today that new CEO Charlie Nunn will start in August.

Horta-Osorio stands down at the end of April. He said he had “mixed emotions” about leaving to join Credit Suisse.

“I do believe that we are leaving a much better bank than when I joined,” he said. Lloyds was bailed out by the taxpayer as it merged with HBOS in order to prop that bank up.

Lloyds has made government backed loans of £12.4 billion to support customers curing the pandemic, it noted. It wants to cut costs by £7.5 billion.

 ??  ?? “Changed future”: Lloyds CEO Antonio Horta-Osorio said working from home will be “critical” for the choices staff make
“Changed future”: Lloyds CEO Antonio Horta-Osorio said working from home will be “critical” for the choices staff make

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