Taking swift route to a successful career

ALISON Page has been in the job only four years having turned up with no experience whatsoever — and now she’s management.

Such swift progress is not guaranteed. However, if you’ve the qualities and commitment, you can get ahead in an organisation such as McDonald’s.

Alison, 22, grew up in Claverhouse and is an ex-Harris Academy pupil.

After school, she studied childcare at college but took a summer job at McDonald’s in the Wellgate. “That was it really,” said Alison. “I was around such lovely people and the job was more interesting than I thought so I decided to stay.

“I started at entry level, which was as a crew member.

“In that position you get buddied-up with an existing member of staff.

“You work in the various stations in the restaurant so you know the business inside out.

“Within six months I was a crew trainer, showing a new person the ropes. Now I’m in management training.”

First aid, business management and customer service are just a few of the courses she’s undertaking, However, it’s all built on a skill that cannot be taught — being a strong leader.

“I feel I’ve grown in confidence since I got here but there’s more to it than that.

“I have to be a role model for the people in my crew so I have to be professional in every way.

“Everyone who works in McDonald’s is given the chance to get on. They’re always keen on developing the staff and I like the fact I’m part of that process now too.

“My ultimate aim is to get to the level of salaried manager. Because of the way I’ve been trained, I feel it’s achievable.

“I’ve been encouraged by McDonald’s. I’m a mum and, even during the pregnancy, they were flexible about my working hours. That really helped.”

Nick McPartland is a McDonald’s franchisee who operates three restaurants in the area.

“We recruit online with tests as part of the online application,” he said.

“As part of the tests, we run scenarios past the candidate to see how they deal with situations.

“We’re not looking for the finished article, just those who have potential, people who can be trained and developed.

“Turn up smartly dressed, be positive, be able to communicate and this could be the start of a great future”.

Alisol Page