Re­sponse to com­plaints about buses

Evening Telegraph (First Edition) - - Uk World Today -

I COULDN’T re­sist re­ply­ing to the let­ters in Mon­day’s Tele, crit­i­cis­ing Xplore Dundee’s bus ser­vices.

Linda Let­ford had prob­lems with the 17 bus – join our club, Linda.

The 17 is our only choice for Pent­land, An­crum Road and Charleston Drive to the hos­pi­tal and/or town.

It’s a half-hour ser­vice if you’re lucky. This turns to 40 min­utes when it has to serve the 10-minute round-trip from the hos­pi­tal via Ex­plorer Road and re­turn to the hos­pi­tal.

The other writer, “Bus user”, crit­i­cised the times of buses on other routes – in­clud­ing the overkill fre­quency of the 22, while some­times hav­ing to wait 15-30 min­utes for a 29 or a 28.

One day, ar­riv­ing at the hos­pi­tal on a 29 from town, the driver had to join a long queue of buses await­ing ac­cess to the bus stops.

The bus pre­vent­ing ac­cess for the 29 was another 29!

A spokes­woman for the com­pany gave rea­sons for the 17’s de­lay prob­lems, but then made com­ment on how the com­pany re­views the net­work to en­sure – I would as­sume – there is ef­fi­ciency.

I’m not sure who writes the script, but per­haps they should think about a dif­fer­ent vo­ca­tion. Oh for a re­turn to the old Dundee trans­port, trams and all!

Ron C.

WITH re­gard to Xplore’s ex­pla­na­tion about the num­ber 17, I was stand­ing at the bot­tom bus stop on Com­mer­cial Street – aware that the buses were com­ing along Sea­gate.

It is a poor ex­cuse that be­cause of road­works on Vic­to­ria Road, the bus does not turn up. We could ac­cept it be­ing late but not turn­ing up at all is ridicu­lous.

Re­gard­ing num­ber 22, num­ber 5, etc – why not lower the wait­ing time for the 17 and di­vert some of the 5s and 22s on to the 17 ser­vice?

Linda Let­ford.

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.