Evening Telegraph (First Edition)
Dundee plan to refund season-ticket holders is put on back burner
DUNDEE have revealed their plan to refund season-ticket holders for cancelled games at the end of last season has been delayed by legal red tape.
After the suspension of the 2019/20 season, the Dee said their intention was to reimburse prepaying fans who missed out on five scheduled home matches.
However, with insurance companies around the world stalling on business interruption policy pay-outs, Dundee, who believe they should be a beneficiary of just such a policy, have urged continued patience from supporters.
In a statement, the club said: “We have previously stated our intention to, where practical, reimburse those season ticket holders for the remainder of the 2019/20 season that was not played.
“That has not changed. H o w e v e r, there are protracted discussions and court proceedings surrounding i nsurance claims ongoing throughout the country.
“When proceedings are complete we will be able to seek clarity regarding our own claim and will be in the position to appraise the situation regarding refunds.
“We would like to thank supporters for their patience surrounding this ongoing process and we will further update as soon as we possibly can.”
On sales for next season, the club added: “Season ticket sales have been steady throughout this difficult period which is a credit to our support.
“We have t aken t he decision to extend sales, current pricing and reserve seats indefinitely.
“Further information will be released on the website once we have confirmation of dates for t he new season.”