Evening Telegraph (First Edition)
City car retailer’s drive for success recognised with two group awards
A DUNDEE car retailer is celebrating after winning two coveted awards at a national ceremony.
John Clark Volvo was awarded the 2023 Retailer of the Year at the Volvo Champions Awards. The retailer’s parent group, John Clark, were also recognised as Investor Group of the Year.
The car firm received the award for consistently surpassing all targets, with its team of experts being applauded for their commitment to ensuring an informative and premium experience for all customers.
The team was also praised for being dedicated to delivering the highest standards for the Volvo brand across the UK, and for having some of the highest customer and employee retention rates, as well as achieving consistently high customer reviews.
The John Clark Group was also recognised overall as being the highest performing retailer group across the group’s network – displaying excellence across multiple sites, including in Dundee, Aberdeen and Edinburgh.
The franchise director Bryan Muir said: “We’re delighted to have won not just one, but two awards at Volvo Car UK’s Volvo Champions Awards Ceremony.
“We were up against some fantastic competition across the retailer network, and with our Dundee retailer being named Regional Retailer of the Year and also having John Clark Group recognised as Investor Group of the Year.
“It truly has been a fantastic year for the team.
“These awards are a true testament to the outstanding work of our expert teams and I’m incredibly proud of everyone involved.
“We’re honoured to be representing Volvo and are already hard at work to maintain our title in 2024.”