Woman told to remove car from garage after four-month dispute

A MONTROSE woman was told to “remove her car from the premises” after a four-month dispute with Park’s Arbroath.

Debbie Davidson says she first organised for her Nissan Qashqai to be repaired at the garage on December 11 2023 after hearing a “knocking noise” coming from the engine.

On January 3, she was told her car was fixed and ready to collect, with the garage replacing a fuel injector with a reconditioned one.

However, after collecting her car, Debbie noticed the noise was still present and arranged for it to be returned.

She says the car sat at the Nissan dealership for months and claims “poor communication” from staff led to her approaching Advice Direct Scotland.

The delivery driver also made complaints to the garage based on dashcam footage of work being carried out on her vehicle.

And she contacted the

Evening Telegraph with her story, prompting us to make a call to Park’s in a bid to hear its take on events.

Debbie claims that within minutes of our approach on Friday, she was told to collect her car, which she claims still has not been repaired.

She said: “I can’t believe it took going to the press to hear back from the garage.

“That has given me even more reason to speak out – they can’t get away with how they’ve treated me.”

Debbie added: “It has now been five months since my car was first recovered to their garage and I’ve had to buy another car to travel to my work in Aberdeen.”

Park’s Arbroath declined to comment when approached by the Evening Telegraph.

Angus Council confirmed Advice Direct Scotland contacted its trading standards team in January to notify them of a complaint.

Park’s Arbroath held on to the Qashqai from January.