Bus firm fined £75k over poor punc­tu­al­ity

Evening Times - - NEWS -

BUS com­pany McGill’s has been rapped over poor punc­tu­al­ity and fined £75,000.

Based in Greenock, the firm is run by for­mer Rangers FC di­rec­tors Sandy and James Eas­dale.

It has been at the cen­tre of an in­ves­ti­ga­tion by the Of­fice of the Traf­fic Com­mis­sioner over con­cerns at how ser­vices are be­ing run.

And it has emerged trans­port man­agers James Eas­dale, Ralph Roberts and Colin Napier have all been for­mally warned af­ter in­ci­dents that traf­fic com­mis­sioner Richard Tur­fitt has said “tar­nished the re­pute of the op­er­a­tor”.

It high­lighted an in­ci­dent where one ve­hi­cle in ser­vice lost a wheel.

McGill’s, which is said to op­er­ate 600 ve­hi­cles, has re­ceived a £75,000 financial penalty over fail­ures in buses turn­ing up on time or at all.

The firm, which em­ploys more than 800 staff across its head­quar­ters and de­pots, cel­e­brated a pre-tax profit of £1.4 mil­lion, de­spite an in­dus­try-wide slow­down.

The traf­fic com­mis­sioner re­port pub­lishes six pages of tweets of com­plaints be­tween De­cem­ber 2018 and June this year, about buses either not turn­ing up or be­ing se­verely de­layed.

Many re­sponses from McGill’s ref­er­enced “higher than nor­mal tech­ni­cal is­sues”, which led to an of­fi­cial ex­am­i­na­tion of the im­pact that main­te­nance is­sues might have had on op­er­a­tions.

It was dis­cov­ered the op­er­a­tor re­ceived 38 no­tices over the last five years, with 21 in the last two, record­ing a “mix­ture of in­ter­nal de­fects with more sig­nif­i­cant main­te­nance is­sues”.

McGill’s is to un­der­take a Full Com­pli­ance Au­dit to be sub­mit­ted to the Of­fice of the Traf­fic Com­mis­sioner in Ed­in­burgh by April 30 next year.

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