Bus firm fined £75k over poor punctuality
BUS company McGill’s has been rapped over poor punctuality and fined £75,000.
Based in Greenock, the firm is run by former Rangers FC directors Sandy and James Easdale.
It has been at the centre of an investigation by the Office of the Traffic Commissioner over concerns at how services are being run.
And it has emerged transport managers James Easdale, Ralph Roberts and Colin Napier have all been formally warned after incidents that traffic commissioner Richard Turfitt has said “tarnished the repute of the operator”.
It highlighted an incident where one vehicle in service lost a wheel.
McGill’s, which is said to operate 600 vehicles, has received a £75,000 financial penalty over failures in buses turning up on time or at all.
The firm, which employs more than 800 staff across its headquarters and depots, celebrated a pre-tax profit of £1.4 million, despite an industry-wide slowdown.
The traffic commissioner report publishes six pages of tweets of complaints between December 2018 and June this year, about buses either not turning up or being severely delayed.
Many responses from McGill’s referenced “higher than normal technical issues”, which led to an official examination of the impact that maintenance issues might have had on operations.
It was discovered the operator received 38 notices over the last five years, with 21 in the last two, recording a “mixture of internal defects with more significant maintenance issues”.
McGill’s is to undertake a Full Compliance Audit to be submitted to the Office of the Traffic Commissioner in Edinburgh by April 30 next year.