Glaswe­gians sub­mit hun­dreds of com­plaints

Evening Times - - NEWS - BY NIALL CHRISTIE

HUN­DREDS of hospital pa­tients across Glas­gow have com­plained about their dis­charge from hos­pi­tals in the past five years.

Fig­ures ob­tained by Scot­tish Labour through free­dom of in­for­ma­tion show that more than 800 com­plaints were lodged against NHS Greater Glas­gow and Clyde since 2014/15 over such is­sues.

A to­tal of 813 peo­ple lodged griev­ances re­lat­ing to their dis­charge from hos­pi­tals in the area, with more than half, 456, up­held or par­tially up­held.

De­lays to hospital dis­charge of­ten arise be­cause a so­cial care pack­age to al­low some­one to safely re­turn home or to com­mu­nity-based care is not in place.

At the cen­sus point in each month of 2019/20 so far, around three-quar­ters of de­lays have been due to health and so­cial care rea­sons.

Now, Scot­tish Labour have said so­cial care short­ages are leav­ing peo­ple in hos­pi­tals longer than they should be.

The party’s health spokesper­son Mon­ica Len­non MSP said: “Sadly, so­cial care de­lays con­tinue to stop peo­ple from leav­ing hospital and re­turn­ing safely to their own homes or a com­mu­nity set­ting.

“The Scot­tish Gov­ern­ment has broad sup­port for its plans to in­te­grate health and so­cial care ser­vices but it needs to step up and de­liver.

“Peo­ple should not be stuck in hospital be­cause of so­cial care short­ages.

“Scot­tish Labour is com­mit­ted to in­tro­duc­ing a Scot­tish Care Ser­vice to im­prove the work­ing con­di­tions for so­cial care staff, re­duce wait­ing times, and to help our NHS.”

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