Top honours for Bridgend car dealer for third year in a row
GRAVELLS Kia Bridgend has been named Dealer of the Year at the 2023 Kia Dealer Excellence Awards, for the third consecutive year.
The dealer also won the Sales Excellence Award and After Sales Excellence Award.
Gravells Kia Bridgend performed impressively throughout 2023 across all metrics measured by Kia for its annual awards.
The Dealer of the Year award takes into consideration all performance data from across a dealership’s sales, after sales and customer experience. Within each award category Gravells Kia Bridgend was praised highly for its performance, coming out on top of Kia’s 190-strong dealer network.
A further Customer Experience Award certificate was presented to the dealership noting its exceptional customer service throughout the year.
Paul Philpott, President and CEO of Kia UK Limited, said: “This is an astonishing achievement and a true credit to the team at Gravells Kia Bridgend. To win Dealer of the Year for the third consecutive year is no small feat, but to also come out on top across sales and after sales is truly remarkable.
“A very special and heartfelt congratulations to all the team.”
Jonathan Gravell, Managing Director at Gravells, said: “Gravells’ success at this year’s Kia awards is an outstanding way to start the year. I’m incredibly proud of the team effort from across each of our dealerships. Once again, a special thanks is due to Cassian and his team at Bridgend whose astonishing dedication to customers is truly inspiring.”
Cassian Wright, general manager at Gravells Bridgend, added: “I am truly honoured to be able to pick up these awards, particularly Dealer of the Year for the third consecutive time and on behalf of my team, we’d like to thank everyone involved.”
In June 2023, Gravells Kia Bridgend won the European Dealer of the Year award.
The exclusive award, also referred to as the Platinum Prestige Dealer Award, is only given to the very best performing Kia dealerships, with just three per cent of Kia’s ~7,000 global dealerships obtaining platinum status.
Gravells Kia Bridgend is Wales’ largest Kia dealership and one of the six Gravells Kia dealers, with other locations at Kidwelly, Narberth, Swansea, Abergavenny and Hereford.