Make the change stick and shape the fu­ture of your firm

Gloucestershire Echo - - BUSINESS - Part­ner, Ran­dall & Payne Will AB­BOTT

AS the count­down con­tin­ues to the en­try dead­line for the Glouces­ter­shire Live Busi­ness Awards, head­line sponsors Ran­dall & Payne turn the spot­light on each cat­e­gory.

Here part­ner Will Ab­bott looks at the Busi­ness of the Year award and what makes a suc­cess­ful busi­ness.

WHETHER the year-end prof­its are bet­ter, or worse, than ex­pected, we should al­ways take time to re­flect on the pre­vi­ous year, sep­a­rate what worked from what didn’t and con­sider what needs to change.

There will al­ways be is­sues to be tack­led in busi­ness in­clud­ing prof­itabil­ity, growth, pro­cesses, peo­ple, customers and in­no­va­tion.

One com­mon thread in all this is the abil­ity to in­tro­duce and sus­tain change – if it is not work­ing it needs to change.

Our “Change Success” model iden­ti­fies the ten fac­tors out of hun­dreds that have the greatest im­pact. Broadly they are a mix of readi­ness, ca­pa­bil­ity and be­liefs.

One of my EPIC Busi­ness Per­for­mance Work­shops specif­i­cally looked at how change fa­tigue can im­pact on the suc­cess­ful im­ple­men­ta­tion of your vi­sion for the busi­ness (and per­son­ally).

Our ex­pe­ri­ence of work­ing with clients has also taught us the power of habit and the im­por­tance of adopt­ing new habits to en­sure success.

This is the rea­son we pro­mote 90-day cy­cles to tackle is­sues.

It is an ideal pe­riod of time to iden­tify the so­lu­tion, de­velop the plan and em­bed the new habits nec­es­sary to make the change stick.

What we need to ac­cept is that our habits are pow­er­ful, the vast ma­jor­ity of what we do is un­con­scious and our in­ten­tions count for very lit­tle when it comes to im­ple­men­ta­tion.

The 90-day cy­cle ad­dresses these fun­da­men­tal is­sues by hold­ing you ac­count­able to agreed ac­tions and help­ing to en­sure that those new, ben­e­fi­cial habits be­come em­bed­ded and a key is­sue is fixed.

At this point the cy­cle can start again and a new is­sue is ad­dressed, driv­ing con­tin­u­ous im­prove­ment for a sus­tained pe­riod of time.

Imag­ine the im­pact on your busi­ness and your goals if your teams were work­ing suc­cess­fully to solve mul­ti­ple is­sues every 90 days – surely success would be guar­an­teed?

Work­ing with our clients, at reg­u­lar meet­ings and in our EPIC work­shops, firstly we iden­tify what needs to change and then we ap­ply the 90-day change process, which can be seen in the graphic on this page.

Once we have re­flected on the year, it is key to put a change process in place as we will in­vari­ably be pulled back into the day-to-day run­ning of the busi­ness.

We risk re­vert­ing to do­ing what we have al­ways done and get­ting the same re­sults.

The 90-day change process will pre­vent this and, most im­por­tantly, will make this change stick.

»To nom­i­nate a busi­ness by July 11 or to book your ticket for the event, visit glos busi­ness awards.

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