Stranded Replacement plane leaves couple behind as holiday firm fails
ACOUPLE from Tewkesbury are stranded abroad with no more cash available after travel firm Thomas Cook collapsed on Monday.
Noel Harding and his partner Stacey Chell arrived at the airport in the Dominican Republic to find there was no flight home for them.
They are now waiting for a British Airways flight but say they have no more cash.
“We turned up at the airport for our flight to find they over-booked the plane, leaving 35 of us behind,” Noel said.
The holidaymakers have been put up at the Caribe Club Princess Hotel in Punta Cana but Noel says that none of the staff “have a clue what is going on”.
The couple have run out of basics and have no more cash to get any more, he said.
He added: “There’s 35 of us stranded in Punta Cana due to [the Civil Aviation Authority not] sending a big enough plane to get us home.
“We were stuck in the airport for seven hours with no food and drink they had to get extra security to keep us safe.
“We have been put up in a hotel where we are getting bitten alive. We have all run out of sun cream, bite cream and toiletries.
“Just called the CAA, they didn’t even know we were in a hotel. They thought we all got on the flight – shocking.”
Noel, his partner and those with him are now “stressed” at the end of their two weeks abroad and don’t know when they will be flying home.
A spokeswoman from the Civil Aviation Authority (CAA), which is organising the repatriation of Brits stranded abroad due to the collapse of the holiday company, said they were due to be flown home yesterday.
A flight time was not provided, but there will be a free transfer to their original destination. Noel and Stacy will have to get back to Manchester and collect their car before they can return home to Gloucestershire.
The spokeswoman from the CAA said information would be passed on to the holidaymakers.
“We are doing our utmost to make sure it’s going without a hitch. We don’t want anyone to be delayed but we are going to do our best to get them home,” she said.
We were stuck in the airport for seven hours with no food and drink
Noel Harding and his partner Stacey Chell