Good Housekeeping (UK)

CAR SHOPPING without a side-order of sexism

When it comes to buying a new motor, GH readers say they find dealership­s intimidati­ng. But, as GINNY BUCKLEY explains, there’s a new, more female-friendly way of doing things

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Women are buying 20% more cars than a decade ago and influence 80% of new domestic car sales, yet the auto business is still geared towards men. That’s why we were delighted to hear about the partnershi­p between Ford and Next, who’ve teamed up with Simon Dixon – the pioneer behind the concept of selling cars in shopping centres. Starting with Manchester’s Arndale Shopping Centre, Next will now be selling cars alongside clothes in a number of branches around the UK. While these ‘auto-boutiques’ will only have a small number of cars in-store, there will be product experts with ipads (who crucially don’t earn commission) on hand for advice, part-exchange and finance options, while test-drives (from a nearby multi-storey car park) are a relaxing experience with no salesperso­n next to you.

And Ford isn’t alone. Hyundai opened a store in Kent’s Bluewater Shopping Centre. You can also shop for a Jaguar or Land Rover at Westfield Stratford in London. The approach is clearly a winner with women: in the four years it’s been open, Hyundai says 60% of sales in the Bluewater store have been to women, compared to 37% in traditiona­l dealership­s. Hyundai has also launched an Amazon-style ‘click-to-buy’ service, allowing you to buy any of its models online, compare prices and even opt for home delivery. Buyacar have a similar service, where you can choose a new or used car from the comfort of your home, safe in the knowledge that it comes with a 14-day money-back guarantee.

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