Failings expose shocking state of care industry
THAT there were mitigating circumstances does nothing to lessen the shock of the shortcomings in care provided to some vulnerable elderly people in South Devon.
Today we focus on a report by the Care Quality Commission which paints an alarming picture of an inadequate level of care given to some of the people in our society who need and deserve much better.
Some were left in wet beds, others without food and drink. Still others were left without the medication they required to deal with serious conditions.
Days went by without scheduled visits and phone calls asking for help went unanswered. The report from the CQC makes very uncomfortable reading.
The company on which the elderly and vulnerable people and their families relied to provide the care they needed has accepted the report and has apologised. But it has also delivered a judgement of its own on the current state of the care industry.
It says the CQC inspection came far too soon after it had taken over the services from another locally-based company. Just two weeks had elapsed, and there had been no chance in that short space of time to put right the things that were going wrong, the previous providers having also been rated ‘inadequate’. There were also issues with staffing levels.
It also says that the issue is symptomatic of a wider crisis in the ways in which care is delivered in this country. It urges the Government to bring forward a green paper to establish a system of funding which allows for proper staffing, planning and care for those who need it.
We live in an area where a higher proportion of people require care than in many other parts of the country.
If change is needed, then let it be effected now, before we have to read another distressing report like this one.