Fail­ings ex­pose shock­ing state of care in­dus­try

Herald Express - - Letters & Opinion -

THAT there were mit­i­gat­ing cir­cum­stances does noth­ing to lessen the shock of the short­com­ings in care pro­vided to some vul­ner­a­ble el­derly peo­ple in South Devon.

To­day we fo­cus on a re­port by the Care Qual­ity Com­mis­sion which paints an alarm­ing pic­ture of an in­ad­e­quate level of care given to some of the peo­ple in our so­ci­ety who need and de­serve much bet­ter.

Some were left in wet beds, oth­ers with­out food and drink. Still oth­ers were left with­out the med­i­ca­tion they re­quired to deal with se­ri­ous con­di­tions.

Days went by with­out sched­uled vis­its and phone calls ask­ing for help went unan­swered. The re­port from the CQC makes very un­com­fort­able read­ing.

The com­pany on which the el­derly and vul­ner­a­ble peo­ple and their fam­i­lies re­lied to pro­vide the care they needed has ac­cepted the re­port and has apol­o­gised. But it has also de­liv­ered a judge­ment of its own on the cur­rent state of the care in­dus­try.

It says the CQC in­spec­tion came far too soon af­ter it had taken over the ser­vices from an­other lo­cally-based com­pany. Just two weeks had elapsed, and there had been no chance in that short space of time to put right the things that were go­ing wrong, the pre­vi­ous providers hav­ing also been rated ‘in­ad­e­quate’. There were also is­sues with staffing lev­els.

It also says that the is­sue is symp­to­matic of a wider cri­sis in the ways in which care is de­liv­ered in this coun­try. It urges the Govern­ment to bring for­ward a green pa­per to es­tab­lish a sys­tem of fund­ing which al­lows for proper staffing, plan­ning and care for those who need it.

We live in an area where a higher pro­por­tion of peo­ple re­quire care than in many other parts of the coun­try.

If change is needed, then let it be ef­fected now, be­fore we have to read an­other dis­tress­ing re­port like this one.

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