Beth lands her dream job as travel centre manager at Northern Belle
BETH Cooper has been promoted to travel centre manager for the Northern Belle as the luxury train company gets back on course after the pandemic.
Huddersfield businessman David Pitts, who bought the distinctive Pullman carriages from the iconic Orient Express group, plans to further strengthen the team at the head office in Nantwich.
Beth, 25, a travel and tourism graduate from South Cheshire College, joined the company three years ago.
She said: “It's a dream job. One of the perks is I get to travel on trips around the country on a beautiful train meeting our passengers.
“Many are celebrating a special occasion, like a birthday, retirement or a wedding anniversary, and it is lovely chatting to them. Lots are loyal guests who keep returning to take trips on the Northern Belle so it's important we build a good rapport to make them feel valued.
“Of course, the last 18 months has been a very challenging time for us because of Covid-19, but bookings have soared since the lockdown ended.
“We have some wonderful trips arranged around Britain this year, including several steam-hauled ones over the Settle-Carlisle line which have been highly acclaimed by actor Bill Nighy.
“He told Channel 5 viewers earlier this year that the Northern Belle was the ‘Grand Duchess' of luxury rail travel and said a televised journey hauled by steam engine Princess Elizabeth had been ‘the trip of a lifetime'.”
David said: “I believe Beth is well placed to help us take the business forward, and we will be looking to further strengthen our Nantwich team as things return to normal after the pandemic.”