Shock­ingly high num­bers of NHS staff be­ing bul­lied

One in seven mem­bers say they were bul­lied last year

Hinckley Times - - NEWS - CLAIRE MILLER hinck­ley­[email protected]­plc.com

ONE in seven mem­bers of staff at Univer­sity Hos­pi­tals of Le­ices­ter said they were bul­lied by man­agers last year.

A two-year study by the BMA re­leased to­day has re­vealed that bul­ly­ing and ha­rass­ment is com­mon in NHS work­places and that many doc­tors and ther staff say their per­sonal and work­ing lives are se­ri­ously af­fected by it.

Fig­ures from the NHS Staff Sur­vey 2017 re­veal 13.6% of staff at Univer­sity Hos­pi­tals Of Le­ices­ter NHS Trust had been vic­tims of bul­ly­ing, ha­rass­ment or abuse from man­agers last year. This is the high­est pro­por­tion re­port­ing prob­lems with man­age­ment in the three years the ques­tion has been asked in its cur­rent form in the sur­vey.

Some 1% said they had been bul­lied by man­agers on be­tween six and 10 oc­ca­sions, and 0.9% said it had hap­pened more than 10 times.

As well as bul­ly­ing from man­agers, one in five mem­bers of staff (19.5%) at Univer­sity Hos­pi­tals of Le­ices­ter said they had been vic­tims of bul­ly­ing, ha­rass­ment or abuse from other col­leagues.

A to­tal of 1.2% said it had hap­pened to them on six to 10 oc­ca­sions, and 1.3% said it had hap­pened more than 10 times.

Ac­cord­ing to the BMA re­port, doc­tors who have been bul­lied said it has de­stroyed their con­fi­dence and af­fected them per­son­ally, and in some in­stances caused se­ri­ous and last­ing harm to their lives and ca­reers.

Even those who sim­ply wit­ness such be­hav­iour say they are more likely to take time off sick or want to change jobs.

It’s not just bul­ly­ing from man­agers and col­leagues that is a prob­lem at Univer­sity Hos­pi­tals of Le­ices­ter, more than a quar­ter of staff (26.1%) said they had been bul­lied, ha­rassed or abused by pa­tients, their rel­a­tives or other mem­bers of the pub­lic last year.

Some 4% said they had been vic­tims of abuse from this group on six or more oc­ca­sions last year.

How­ever, half of staff (51.4%) who ex­pe­ri­enced bul­ly­ing, ha­rass­ment or abuse last year said nei­ther they nor a col­league had re­ported the last in­ci­dent they had suf­fered.

The BMA’s study found that bul­ly­ing in the work­place was not just an is­sue about in­di­vid­ual re­la­tion­ships, it was of­ten a re­flec­tion of pres­sures in the sys­tem, poor work­ing en­vi­ron­ments, top-down ‘com­mand and con­trol’ lead­er­ship, and a cul­ture that ac­cepted such be­hav­iour as the norm.

The re­port showed 39% of UK doc­tors said they be­lieved there was a prob­lem with bul­ly­ing, un­der­min­ing or ha­rass­ment in their main place of work.

As well as as this, two-thirds (65%) felt pres­sure of work was the main rea­son for bul­ly­ing tak­ing place, and more than half (58%) felt it was dif­fi­cult to chal­lenge as be­hav­iour comes from the top.

Dr Anthea Mowat, BMA bul­ly­ing and ha­rass­ment pro­ject spon­sor, said: “Bul­ly­ing in medicine can bring to mind im­ages of a ju­nior doc­tor be­ing shouted at by a se­nior, or a sur­geon an­grily throw­ing in­stru­ments across the room.

“But the ex­pe­ri­ences we have heard through the BMA’s bul­ly­ing and ha­rass­ment pro­ject show it can af­fect all kinds of doc­tor and med­i­cal stu­dent. We know that other staff in the NHS are af­fected too – one in four ac­cord­ing to the NHS staff sur­veys.

“As well as dam­ag­ing staff, bul­ly­ing also im­pacts on pa­tients and the con­se­quences for pa­tient care and safety are se­ri­ous. In work­places where bul­ly­ing is com­mon, com­mu­ni­ca­tion and team­work suf­fer, and staff are afraid to raise le­git­i­mate con­cerns about pa­tient care or safety.

“The BMA re­port not only looks at the prob­lems but also of­fers some real so­lu­tions to bring an end to a cul­ture that has ex­isted for far too long.”

Across acute hos­pi­tal trusts in Eng­land, 13.4% of staff said they had been bul­lied, ha­rassed or abused by man­agers last year.

Some 0.9% said they had ex­pe­ri­enced bul­ly­ing on six to 10 oc­ca­sions, and 1% said it had hap­pened more than 10 times.

A fifth of staff (19%) said they had ex­pe­ri­enced bul­ly­ing, ha­rass­ment or abuse from other col­leagues, with 1% say­ing it had hap­pened on be­tween six and 10 oc­ca­sions, and 1.3% say­ing it had hap­pened more than 10 times.

Bul­ly­ing, ha­rass­ment and abuse from pa­tients, their rel­a­tives or other mem­bers of the pub­lic is also com­mon - 27.8% of staff re­ported ex­pe­ri­enc­ing it last year.

One in 20 mem­bers of staff (4.9%) said they had been bul­lied or ha­rassed by this group on six or more oc­ca­sions last year.

Among staff who had been abused, nearly half (47.6%) said nei­ther they nor a col­league had re­ported the last in­ci­dent they had ex­pe­ri­enced.

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.