Woman in unbearable pain ‘neglected by docs’
FAMILY CLAIM CARE PATIENT RECEIVED IN CITY HOSPITAL
DOCTORS did little to identify the cause of symptoms that left a woman unable to walk, her mum claims.
Gemma Hudson’s daughter Paige, 20, was diagnosed with diabetes in 2021.
As part of the illness, she gets pains in her hands and feet – peripheral neuropathy.
By the end of February, the pain in her feet had increased to the point where she could not walk, and she was left crawling around her mum’s home, near Markfield.
An occupational therapist concluded it was not safe for Paige to stay at her home.
She was taken to Leicester Royal Infirmary on February 29, where, Mrs Hudson claimed, her daughter experienced “problem after problem” with her care.
Mrs Hudson said Paige had an MRI scan, but the underlying cause of her daughter’s symptoms was left unidentified, she added.
She claimed: “They’ve just hidden the pain, and she’s come out exactly the same as what she went in.
“She came home, and they didn’t send her out with any painkillers at all, just muscle relaxants.
“Tuesday morning, she was crawling around the house again.
“They’ve done no tests on her legs. They’ve done nothing. All they’ve done is this scan on her back.
We don’t quite know what’s going on with her legs. We’re quite worried that she’ll just be riddled with it all over and just not be able to move.”
WAS POOR
Paige and her mum both said the level of the care at the hospital was poor.
They claimed Paige was often left crying in pain, but it would take staff “a long time” to give her anything to relieve it.
They also alleged the hospital did not give Paige her depression medication but then claimed she had refused to take it.
Paige said she had been “absolutely disgusted” by her experience in hospital.
She said: “I’d be crying on the phone to my mum every morning, every night, because I was in so much pain. It was getting unbearable. I feel neglected and not listened to.”
Mrs Hudson said the family was now looking at private treatment.
University Hospitals of Leicester NHS Trust medical director Andrew Furlong said: “We are very sorry that Paige is unhappy with the care we provided.
“Paige’s family have been in contact with our Patient Advice and Liaison Service to discuss their concerns, and we will work with them to provide support and assistance in seeking answers to any questions they may have about Paige’s care.”