CALLING FOR HELP

IF you or someone you are with needs medical attention and you require an ambulance, first call 999.

Tell the ambulance service where you are using the What3words app location, as this makes it much easier for them to locate you quickly. The ambulance service will decide if the patient needs the rapid response and advanced care of air ambulance crews.

If the air ambulance is on its way, ensure horses are cleared away from the area so they do not get spooked by the loud noise and downdraft of the helicopter landing. It is also important people keep clear of the area, and must not approach the helicopter while the rotors are still running.

While waiting for help, reassure the patient that help is on its way, keep them talking and keep them warm. Being cold can cause shivering, which can increase pain from broken bones due to muscle movement. Also, hypothermia decreases the blood’s ability to clot, which can result in worsening haemorrhage in trauma patients.

To find out more about Midlands Air Ambulance Charity, visit midlandsairambulance.com and follow the service on social media.