Tears over chaos on the trains

Mossley, Andrew didn’t arrive home until 8.30pm. He arrived at Piccadilly shortly after 6pm.

“We understand that things go wrong but when they do go wrong, TransPennine aren’t doing enough to accommodate people,” he said.

“This is having a massive impact on people’s mental health.

“A woman told me that for the second time this week she won’t get home in time to see her children before they go to bed.”

“It is not unreasonable to suggest that TransPennine will do their best to get us home - they are failing to do their job.”

Recent data from train time comparison site, On Time Trains ranked Mossley 2,614th out of 2,618 station in Britain over the last six months.

Only six per cent of trains were recorded as ‘on time’ and 24 per cent of trains were delayed by 10 minutes or more.

A spokesperson for TransPennine Express said: “Due to a number of issues on the rail network on Thursday evening, we unfortunately had to cancel these two services.

“This combined with a fatality elsewhere also led to significant disruption to customers journeys.

“We request additional stop orders when we can however, the railway network in central Manchester is very congested and this isn’t always possible.

“We are making changes to our train plan from December 9 that will make our services more reliable for customers that will address circumstances like this.”