Broadband costs vow

THE UK’s biggest broadband and mobile companies have agreed to improve low-cost offers to help customers stay connected as the cost of living soars.

The bosses of BT Group, Openreach, Virgin Media O2, Vodafone, Three, TalkTalk and

Sky made a raft of commitments to support vulnerable customers at a Government-led summit at Downing Street on Monday.

The measures include allowing people struggling with their bills to switch to cheaper packages or agreeing manageable payment plans, exploring tariffs, improving existing deals and promoting them better.

Providers, with the help of Government, are also to raise awareness of low-cost products to those on Universal Credit.

Anyone struggling to pay their mobile or broadband bill can now “expect support from their provider if they ask for it,” according to the Department for Digital, Culture, Media & Sport.