Impartial Reporter

Lochside gets seal of approval with third customer UK award

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LOCHSIDE Garages Enniskille­n is one of 35 Vauxhall retailers out of over 300 retailers nationwide to receive a Customer Excellence Award thanks to their excellent results in Vauxhall’s Customer Purchase Satisfacti­on and Service Satisfacti­on Surveys.

Customers are asked to take part in the Vauxhall Customer Satisfacti­on programme following the purchase of a new vehicle or the servicing of a vehicle.

To present the special award, Vauxhall’s sales director Neill Heilborn presented Dessie Dolan, Dealer Principal at Lochside Garages and his team with their award.

“I would like to congratula­te the team at Lochside Enniskille­n on this outstandin­g achievemen­t,” said Neill Heilborn.

“Lochside has delivered again and should be proud of their efforts as it is the third time Lochside have won this award. It’s great to see Vauxhall retailers providing such a fantastic service to our customers. Sales and service teams across the UK are customer-focused and their dedication and enthusiasm helps Vauxhall to deliver an outstandin­g customer experience.”

Dessie Dolan added: “We are delighted to win this award again and be recognised as a top performing dealer with Vauxhall, we work hard to look after all our customers many of whom have been buying cars and vans from us for a long time and this award is testament to the hard work carried out by our team. I would like to thank all our team members and customers new and old for this award as customer experience is very important to everything we do here at Lochside.’’

 ?? ?? Desmond Dolan, Dealer Principal, Lochside receiving the award alongside his staff from Neil Heliborn, Vauxhall Sales Director.
Desmond Dolan, Dealer Principal, Lochside receiving the award alongside his staff from Neil Heliborn, Vauxhall Sales Director.

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