Ev­ery­thing you need to know about Ap­pleCare+

Susie Ochs re­veals what Ap­pleCare+ costs, what it cov­ers, and an­swers all your other ques­tions

iPad&iPhone user - - CONTENTS -

Your Ap­ple gear wasn’t cheap. And if you drop your iPhone, your iPad stops turn­ing on one day, or your Mac’s hard drive just ups and dies on you, get­ting it re­paired prob­a­bly won’t be cheap ei­ther.

Ap­ple in­cludes a one-year lim­ited war­ranty with all hard­ware so if there’s a man­u­fac­tur­ing de­fect, you’ll be cov­ered. To also pro­tect against ac­ci­den­tal dam­age, plus ex­tend the orig­i­nal war­ranty for longer

and en­joy free tech sup­port, you can opt to pur­chase Ap­pleCare+. Here’s what it is, what it cov­ers, and what you can ex­pect to pay. Is Ap­pleCare+ worth it? Only you can de­cide for your own sit­u­a­tion, but this should be ev­ery­thing you need to know to make a smart choice.

What is Ap­pleCare+?

Ap­pleCare+ is Ap­ple’s term for its war­ranty pro­grammes. Ev­ery Ap­ple de­vice comes with a cer­tain stretch of Ap­pleCare+ war­ranty ser­vice and phone/chat sup­port for free, typ­i­cally one year for the war­ranty and 90 days of phone sup­port. You can pay to ex­tend that pro­tec­tion for longer, which is called Ap­pleCare+.

Do I have to buy Ap­pleCare+ at the same time as the prod­uct?

No. If you know you want it, buy­ing Ap­pleCare+ with the prod­uct is a good idea,. When you’re shop­ping at the Ap­ple store or ap­ple.com/uk, you’ll be of­fered Ap­pleCare+ at check­out, and au­tho­rized Ap­ple re­sellers can of­fer Ap­pleCare+ too.

But you have some time. Gen­er­ally you get 60 days from the pur­chase date to buy Ap­pleCare+ (only 30 days if you’re in Ja­pan), and Ap­ple has a page where you can check your ex­act de­vice’s el­i­gi­bil­ity.

Still, to buy Ap­pleCare+ after the fact you gen­er­ally have to run a di­ag­nos­tic test on the de­vice in ques­tion, so Ap­ple knows it’s in good work­ing or­der. And no mat­ter when you buy your Ap­pleCare+ plan, the cov­er­age starts from the day you bought your de­vice. So you don’t get an ‘ex­tra’ two months of cov­er­age if you wait two months to buy the plan.

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