Assorted letters about hospital

Kent and Canterbury Hospital has all sort of problems. One of the problems is obviously funding.

While we all try to economise on our heating expenses the hospital does not. Outpatient department rooms and corridors are heated to sub-tropical temperatures. I was told patients in bed need this heat. But we outpatients do not. If the radiators are not thermostatically controlled, why are they not adjusted, perhaps turned down a bit? A nurse said it was difficult to do.

Could the staff not be shown how to turn a knob up or down in order to save some energy? How about improving the “system” to be more efficient? Agnes Kabdebo-gedeon Hardres Court Road, Lower Hardres

We were informed on numerous occasions that emergency provision at the Urgent Care Centre (UCC) was removed from the Kent and Canterbury Hospital due to there not being enough senior staff to supervise training.

We were further informed that this was a temporary measure by the-then chief executive Matthew Kershaw, who denied that the UCC was on the brink of closure. However, the removal of emergency provision was billed as temporary while a solution was pursued. The Faversham and Mid Kent MP Helen Whately was assured that this was a temporary measure and every effort was being made to recruit the required consultants.

Given recent statements by the trust’s interim chief executive, Susan Acott, regarding the closure of A&E at the K&C and the transfer of emergency provision out of the UCC, is this still the case? Jeannie Gainey Herne Bay Road, Whitstable

Having just spent a few days in the neurology ward of the K&C, I must say how helpful, friendly and professional all the staff were. Sheila, one of them, who left the lingerie department of Nasons in December 2016, is worried to have lost touch with a customer friend called Kathleen with a landline telephone number which is no longer recognised.

If you are out there, Kathleen, and would like to get in touch with me on 01843 221965, I’ll re-connect you both. Betty Renz By email

The present parking charges for visitors and patients at our hospitals are fair. The pay-as-you-leave system means no worries about late running appointments, as does the maximum £8 for 24 hours limit. The concessions are excellent. If free parking was available, it would be abused by people not connected to the hospital. That the car parks make a profit is essential, as any surplus made