In­crease in emer­gency ser­vices call-outs at New Year

Leek Post & Times - - FRONT PAGE -

THE start of the New Year proved busy for the emer­gency ser­vices.

West Mid­lands Am­bu­lance Ser­vice (WMAS) re­ceived 836 calls across Stafford­shire on New Year’s Day, com­pared to 865 in 2018.

WMAS head of emer­gency op­er­a­tions cen­tres, Jeremy Brown, said: “It is tes­ta­ment to my staff that calls were an­swered in­cred­i­bly quickly de­spite this tra­di­tion­ally be­ing our busy night of the year.

“Our staff, both in con­trol and out on the road, have to give up a lot of time with their fam­i­lies at this time of year and I thank them for all of their ef­forts and ded­i­ca­tion.”

WMAS chief ex­ec­u­tive An­thony Marsh said: “I am in­cred­i­bly proud of the way that our con­trol room staff were able to an­swer calls in­cred­i­bly quickly on such a busy night, just as they do through­out the rest of the year.

“That – to­gether with the hard work of am­bu­lance staff who were out re­spond­ing to the calls – helped to en­sure pa­tients re­ceived care as quickly as pos­si­ble. I would like to thank ev­ery­one in­volved for putting the pub­lic be­fore them­selves.”

The New Year also got off to a busy start for Stafford­shire Po­lice with an in­crease in emer­gency 999 calls to the con­tact cen­tre.

Be­tween mid­night on Jan­uary 1 and mid­night on Jan­uary 2, the ser­vice re­ceived a to­tal of 1,368 calls. Emer­gency calls were up by 38 per cent com­pared with an av­er­age day where the tally is usu­ally around 436.

The types of in­ci­dents that op­er­a­tors were called about in­cluded do­mes­tic re­lated, anti-so­cial be­hav­iour, con­cern for safety, vi­o­lence against the per­son and sus­pi­cious ac­tiv­ity.

Lisa Cope, head of con­tact ser­vices for Stafford­shire Po­lice, said: “Our plan­ning for the Christ­mas and New Year pe­riod started at the be­gin­ning of 2018 to en­sure we had suf­fi­cient staffing in place to deal with the an­tic­i­pated de­mand.

“On the first day of 2019 we re­ceived 700, 999 calls in the con­tact cen­tre and an­swered these calls in an av­er­age of 14 sec­onds. In re­la­tion to 101 non­emer­gency de­mand we re­ceived 668 calls which is a 27 per cent de­crease in calls com­pared to an av­er­age day.”

On De­cem­ber 31 at 12.02pm fire­fight­ers were called to Weaver Close in Chea­dle to a sus­pected gas leak af­ter two ca­su­al­ties, one male and one fe­male pre­sented with sick­ness and light head­ed­ness.

A spokes­woman for Stafford­shire Fire and Res­cue Ser­vice said: “A crew from Chea­dle at­tended and car­ried out an as­sess­ment but no gas was found and the in­ci­dent was left with the am­bu­lance ser­vice.”

On Jan­uary 2 all three 999 ser­vices were called to a road traf­fic col­li­sion at Free­hay Road, Mob­ber­ley. One man in his 80s had to be cut free from his car by fire­fight­ers.

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