I could not fault any of the NHS medics’ care

FOLLOWING an article about hospitals, I felt compelled to write following my own experience.

I live alone and was in deep distress and agony on Saturday morning, May 13.

I called an ambulance and the thoroughly professional paramedics despatched me to Leicester Royal Infirmary’s A&E department. From the moment I arrived – they were extremely busy and I was in the worst pain I’d ever experienced – I was treated with kindness, professionalism, expertise. The superlatives just tripped off my tongue.

I had scans, ultrasounds and X-rays where the LRI radiographers and their student had me laughing through my pain.

The care and attention I received by all of the consultants, doctors, nurses, care assistants, pharmacists, house-keepers, porters was, without exception, exemplary.

I remained in hospital for five days and my friends, too, rallied round to look after my three-legged German shepherd dog – not an easy task.

I had never before thought about not having any living relatives and the implications of that on my health care.

I didn’t inform any of the staff that I was a retired principal lecturer in nursing with adult and mental health nursing qualifications, and a couple of degrees in health and nursing studies. That wasn’t necessary.

THEY demonstrated to me levels of skill and knowledge and expertise that was second to none.

Others, I know, have their own stories but, from the time the paramedics arrived at my house, took me to A&E, and the rollercoaster journey I then had, I felt safe and secure and could not (would not) fault anything the health care staff from Elite Ambulances to all the LRI staff did for me.