We all need someone to turn to
Older people are faced with a variety of challenges and it may surprise you to know that 1.9 million pensioners are living in poverty in the UK. More than 16,000 people are living with dementia in Norfolk and there are 38,000 lonely older people in the county.
This November, Age UK National launches its ‘No One Should Have No One To Turn To’ campaign, which will highlight loneliness and the need for reliable advice for those in later life who may feel they have no one to turn to in a time of need.
In the past year, Age UK Norfolk has seen a marked increase in the demand for its services supporting older people in Norfolk. Finding and accessing reliable information and advice, making the difficult decision whether to ‘heat or eat’ and facing a lonely, isolated future have all been recurring issues for older people in the county.
Age UK Norfolk provides free, impartial information and advice, an accredited telephone befriending service, dementia services, and assistance with money matters, including practical help filling out complicated forms such as Attendance Allowance.
Lin Mathews, head of charitable services for Age UK Norfolk, says: “Knowing who you can turn to for reliable information and advice is essential no matter what age you are. Everyone needs the right advice at the right time.”
“Everyone needs the right advice at the right time”
Pleased to help
Beverley Greenacre has worked at Age UK Norfolk for 18 months, in reception and administration and triages calls to the advice line.
“I love dealing with people and I am a terrible worrier myself. When we answer the calls to people who are concerned and need reassurance, it gives me a lovely warm feeling inside – I know we have helped them so much just be easing their worries!”
How to give the gift that keeps on giving
Sponsor an information and advice volunteer for a whole month by donating £10 to Age UK Norfolk this Christmas. The information and advice volunteers answer calls to the advice line, provide advice at various outreach programmes throughout Norfolk and visit older people in their own homes to provide practical assistance such as completing complicated forms for attendance allowance and Blue Badge.
To donate online, go online to ageuknorfolk.org.uk or call the head office on 01603 787111.
For Age UK Suffolk, call the information advice line on 01473 351234; for general enquiries call 01473 359911, or see the website: www.ageuksuffolk.org.uk
Beverley Greenacre of Age UK Norfolk.