Another apology to council tenants over shower work
ANOTHER apology has been issued over work carried out on a shower room of a second council tenant.
A few weeks ago the Echo published a report where Charnwood Borough council and its housing maintenance contractor, Fortem, issued an apology after an 86-year-old disabled woman was forced to live without having a shower for more than a month due to work at her Loughborough home.
After reading the story, another tenant, this time in Shepshed, contacted the Echo to say they had had similar problems.
Adrian Roberts told the Echo that he and his mum Joyce, 77, of Lacey Court, had been waiting six weeks for work on a wet room to be completed.
Adrian, 51, is his mum’s carer and told the Echo that the contract workers had had to rip up a floor they had already laid, due to problems.
He said: “We are pretty fed up with everything.”
A Charnwood Borough Council spokesperson told the Echo: “We would like to apologise to Mr Roberts for the length of time it has taken our contractor Fortem to install the shower. This is not up to the standards that we set for our contractors, and we are working with Fortem to remedy this.
“The shower has been usable since November 13, but there was an issue with the flooring which has since been replaced. We are in touch with Mr Roberts and will be ensuring he is satisfied with the completed work.”
Fortem was appointed to deliver multi-million pound improvements to the borough council homes in last March.
It was awarded a five-year contract by Charnwood Borough Council which said at the time the partnership would make council homes even better in the future.