An­other apol­ogy to coun­cil ten­ants over shower work

Loughborough Echo - - NEWS -

AN­OTHER apol­ogy has been is­sued over work car­ried out on a shower room of a sec­ond coun­cil ten­ant.

A few weeks ago the Echo pub­lished a re­port where Charn­wood Bor­ough coun­cil and its hous­ing main­te­nance con­trac­tor, Fortem, is­sued an apol­ogy af­ter an 86-year-old dis­abled woman was forced to live without hav­ing a shower for more than a month due to work at her Lough­bor­ough home.

Af­ter read­ing the story, an­other ten­ant, this time in Shep­shed, con­tacted the Echo to say they had had sim­i­lar prob­lems.

Adrian Roberts told the Echo that he and his mum Joyce, 77, of Lacey Court, had been wait­ing six weeks for work on a wet room to be com­pleted.

Adrian, 51, is his mum’s carer and told the Echo that the con­tract work­ers had had to rip up a floor they had al­ready laid, due to prob­lems.

He said: “We are pretty fed up with ev­ery­thing.”

A Charn­wood Bor­ough Coun­cil spokesper­son told the Echo: “We would like to apol­o­gise to Mr Roberts for the length of time it has taken our con­trac­tor Fortem to in­stall the shower. This is not up to the stan­dards that we set for our con­trac­tors, and we are work­ing with Fortem to rem­edy this.

“The shower has been us­able since Novem­ber 13, but there was an is­sue with the floor­ing which has since been re­placed. We are in touch with Mr Roberts and will be en­sur­ing he is sat­is­fied with the com­pleted work.”

Fortem was ap­pointed to de­liver multi-mil­lion pound im­prove­ments to the bor­ough coun­cil homes in last March.

It was awarded a five-year con­tract by Charn­wood Bor­ough Coun­cil which said at the time the part­ner­ship would make coun­cil homes even bet­ter in the fu­ture.

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.