Denise celebrates two decades with company
CASH Protection Agency Ltd director Denise Parkinson has celebrated two decades since joining business.
Cash Protection Agency (CPA), based in North Road, Loughborough, works with clients throughout the UK offering a commercial debt recovery service.
Throughout her career with CPA, Denise rose through the ranks from her initial position of debt collector, to office manager to her current status of director of the business.
Denise said: “There are businesses out there who are relying on you to get their money back otherwise it can affect them and their employees greatly. We always aim to do our very best and not let them down.
“Debt recovery is a challenge every day, however I think the biggest challenge is bringing in new business; there are some debt recovery companies out there who tarnish the reputation of debt collectors, which can make it very difficult to build up trust with new clients.
“Alongside this, people have a very negative perception of debt collectors. We do not knock on doors being a menace, we offer a diplomatic approach to debt recovery to try to resolve any disputes that may have arisen.”
Denise said the strangest thing they have ever had to recover is a client that sold Stem Cell Storage which is obviously quite a delicate area for recovery so it had to be dealt with in an incredibly sensitive way.
Denise added: “I feel very proud, as well as it being a testimony to the business. When I first started working here, I never dreamed I’d one day be the director.
“I am a true believer in finding a job you love and immersing yourself in it.”