‘Chaos’ on the trains in timetable switch

BUT NORTH­ERN RAIL SAY ‘SMALL’ NUM­BER OF DE­LAYS AND CAN­CEL­LA­TIONS NOT CAUSED BY CHANGES

Manchester Evening News - - NEWS - By SO­PHIE HALLE-RICHARDS news­[email protected]

COM­MUTERS were left frus­trated on the first work­ing day of North­ern Rail’s new timetable.

Bosses said the sched­ules would re­main largely un­al­tered.

But scores of trav­ellers com­plained of ‘chaos’ across the net­work.

The ‘North­ern Fail’ app said 38 ser­vices across the north have been fully can­celled yes­ter­day morn­ing, with 12 ‘part-can­celled.’

A large num­ber of de­lays were also been re­ported.

One pas­sen­ger, Michael Glee­son, tweeted from Bolton sta­tion: “I’ve lit­er­ally been at the train sta­tion for 30 min­utes. First train can­celled, next train had two car­riages.

“Un­able to get on. Ab­so­lutely un­be­liev­able. Can­not wait un­til North­ern Rail are stripped of their fran­chise. How it hasn’t hap­pened al­ready is be­yond me. #North­ernFail”.

Damien O’Ke­effe said: “An­other train rammed with pas­sen­gers, an­other can­celled train. An­other day of mis­ery.”

Lucy Yeatman said: “Come on, if you are go­ing to run a rub­bish ser­vice at least try not to in­sult your pas­sen­gers be con­stantly chang­ing your story.

“Is the 8.39 from Tod to Manch­ester de­layed be­cause of a fault be­ing in­ves­ti­gated or staff shortages? Make your mind up.”

Manuel Cortes, gen­eral sec­re­tary of the Trans­port Salaried Staff As­so­ci­a­tion, said: “North­ern is be­yond a joke and needs to be put out of its mis­ery.

“The com­pany said the timetable changes would bring re­li­a­bil­ity and sta­bil­ity – but as usual what we get is chaos. Mil­lions of peo­ple are be­ing badly let down,” he said.

North­ern said the dis­rup­tion was due to op­er­a­tional is­sues. The op­er­a­tor said the new timetable was ‘work­ing well so far.’

The spokesman added: said: “The small num­ber of de­lays and can­cel­la­tions are due to op­er­a­tional is­sues in­clud­ing driver sick­ness, sig­nalling fail­ure and train faults.”

Stand­ing room only after the timetable switch

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