Paramedics reported after ‘taking a break’
a MEMBER of the public complained when they saw ambulance staff taking a break outside a hospital’s a&E.
a bulletin was sent round to North West ambulance Service staff, asking them to be mindful about how members of the public view their actions following the complaint.
The bulletin had ‘well meaning intentions’ but was retracted as it does not reflect the trust’s stance, an ambulance spokeswoman said.
The complaint prompted outrage from social media users.
One Facebook user wrote: “If you really think these wonderful, underrated people shouldn’t be able to take a break for food, drink or to speak to family or friends, you don’t ever deserve their help or that of their hospital colleagues.”
One person called the complaint ‘nonsense’, and added: “Instead of judging them, people should be thanking them, wishing them a merry Christmas and buying them a tea or coffee.”
a spokesperson for North West ambulance Service said: “This message was issued by an individual who had well-meaning intentions.
“It does not reflect the trust’s position and we are very sorry for the hurt it caused to our dedicated frontline staff, who continuously show exceptional dedication to patient care.”