Care home rated ‘inadequate’ by CQC
Ladymead Care Home in Hurstpierpoint has been rated ‘inadequate’ following an inspection by the Care Quality Commission in November last year.
In its report on January 18, the CQC said the nursing home‘requiredimprovement’ in being effective, caring and responsive, while being ‘inadequate’ in providing a safe and well-led service.
A Ladymead spokesperson said the nursing home has acknowledged the rating and is working hard to improve.
The CQC said Ladymead Care Home provides nursing and residential care for up to 27 people over 65. People living there have a range of age-related health conditions.
In the report’s summary the CQC said people using the service were ‘not always protected from risk of abuse’ and that ‘people had been deprived or their liberty without having their mental capacity robustly assessed’.
They also said people’s associated health risks were not appropriately assessed, while care planning was not ‘person centred’ and ‘did not always consider people’s dignity and health needs’.
The service also had a high reliance on agency staff, the CQC said, adding that without clear guidance from care records, agency staff were ‘unable to provide a continuity of care to people’.
“People did not always receive their medicines in a timely way and in accordance to best practice,” the report said. It said people were not always protected from getting Covid-19 and that visiting professionals and agency care staff members were not always asked to prove their vaccination status or provide a negative lateral flow test.
The CQC said people had access to health care services and that staff supported them to attend appointments. Staff were also seen being kind and considerate to them.
Ladymead’s previous rating was ‘requires improvement’.
“At this inspection enough improvement had not been made,” said the CQC, adding that Ladymead Care Home is in ‘special measures’.
A Ladymead Care Home spokesperson said: “We acknowledge the poor rating achieved at the last CQC inspection and are sorry this happened. We have been working hard to make improvements at Ladymead Care Home over the past year but have been badly affected by Covid restrictions and the unexpected resignation of the previous manager.
“We have now appointed a new management team supported by an outside consultant and endeavour to continue to improve care at Ladymead and attain an better CQC rating.”
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