Money Talk
SUE’S GUIDE TO Always Staying Scam Savvy
Consumer expert Sue Hayward’s savvy finance tips and advice
There’s been an increase in fraudsters trying to tap into our savings since the coronavirus pandemic. From dodgy texts to fake emails, Action Fraud say we’ve lost over £4 million to scams this year. Here are some to watch our for and how to protect yourself… Fake “test and trace” scams
The idea of the official scheme is that if you’ve been in contact with someone who tests positive for coronavirus you’ll be contacted by the NHS. This can be a call, text or email. However scamsters have been contacting people posing as the NHS asking for bank details, persuading you to download software or changing passwords over the phone. If you get a call, never hand over financial details. Check the official Government website at www.gov.uk for the rules on how the NHS system works.
TV Licence scams
I’ve had these mails claiming payment has been declined, along with a supposedly helpful link to pay. While getting emails like this can send you into a spin, just ignore them! If you’re worried, call the TV licence people directly. The proper website is www.tvlicensing.co.uk
Fake Government cash
Fake mails claiming to be from HMRC offering £7,500 lump sum coronavirus payments are doing the rounds according to
Action Fraud. With this one, you’ll be asked for your card details so the money can be paid, but the reality is your account will be raided. Ignore it – it’s a scam! HMRC don’t text when they want to get in touch, they send stuff in those big brown envelopes that drop on the door mat!
SUE’S TIPS:
◆ Never be afraid to hang up on a suspicious call. Genuine callers won’t mind. ◆ Need to contact your bank? Always use the number listed on your bank statement. ◆ Check the Take Five To Stop Fraud website for advice on what to watch for. www.takefive-stopfraud.org.uk
◆ Never click on links in emails or hand over your card or bank details in response to calls, texts or emails.