Nottingham Post

Customers leave tea room without paying after downing chicken platters, wine and whisky

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A NOTTINGHAM tea room has been left £78 out of pocket after two customers left without paying the bill.

The man and woman ordered food and drinks from Josephine’s in Nottingham city centre and spent nearly two hours there.

They ate half their eggs Benedict before complainin­g and asked for the menu before selecting different dishes and more alcohol.

After eating chicken platters, four glasses of wine and four whisky and Cokes, the woman told one of the staff she was going out for a cigarette.

Co-owners Jo and Steve Neale weren’t on the premises at the time and were told about the incident by a staff member.

Jo said: “The woman then ran. We had other customers coming in and the man then ran past them and ran out. A staff member ran outside but it was too late – they were gone.

“This has hit us hard as the bill was high and as an independen­t it affects us terribly. Please don’t do this, we all have to make a living and this is just wrong!

“We have the best team ever, they are all the hardest-working, most polite girls I’ve ever employed and they go above and beyond for Steve and I.

“It breaks my heart that the girls working today had to go through that. It wasn’t their fault and we would never blame them for the disgracefu­l way some people conduct themselves.

“We have fabulous customers who treat the girls great but when something like this happens it just dishearten­s you especially with hospitalit­y venues having to work so hard as it is.”

The elegant tea room and bistro, in Upper Parliament Street, serves afternoon tea and early evening meals popular with theatre-goers.

In the past it has welcomed actors from the Playhouse and the Theatre Royal opposite as customers, including Mark Gatiss and the late John Challis.

In a warning to other cafes and restaurant­s, Jo said it was a couple in their 30s. The man had a ginger beard and the woman had her hair in a bun.

In a similar incident last December two men left Viet80s without paying a £114 bill.

The restaurant owner took to Facebook giving them 24 hours to return and pay the bill or they’d contact the police.

Ten days later, after their faces from CCTV were splashed on social media, one of the diners returned to the restaurant in Maid Marian Way to “explain the situation” and pay up.

The incident at Josephine’s came just two days after they issued a “use us, don’t lose us” plea.

The post said: “Too many independen­t restaurant­s are closing. As an independen­t we do no have the financial backing that the big chain restaurant­s have, we rely on you. An independen­t business relies on customers walking through the door to pay wages, rent, rates, gas, electricit­y, food stock, compulsory insurance, vat, tax and much more. We do not like charging more than we have to and it really hurts being told we are too expensive or receiving bad reviews when we try so very hard.”

 ?? ?? Josephine’s, where two customers ran up a £78 bill before running off
Josephine’s, where two customers ran up a £78 bill before running off

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