FACT FILE

Onboard Hospitality - - How To... -

Ibe­ria Ex­press as­sesses its re­tail suc­cess through de­tailed pas­sen­ger sat­is­fac­tion sur­veys

Crews are val­ued in the re­tail pro­gramme and their feed­back is acted upon

gate­group’s global ex­pe­ri­ence feeds spe­cific big data in­sights into the stats

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