Face time...

Onboard Hospitality - - Welcome -

Tech­nol­ogy now touches ev­ery­thing. It's giv­ing us op­tions and op­por­tu­ni­ties at ev­ery turn, and if we har­vest all the dig­i­tal data it's pro­duc­ing, we're promised our busi­nesses will fi­nally ful­fil their true po­ten­tial.

Well maybe. Tech­nol­ogy cer­tainly is giv­ing ev­ery busi­ness in our sec­tor pause for thought. It's im­pact­ing cater­ing lo­gis­tics and ser­vice de­liv­ery, push­ing per­son­al­i­sa­tion for­ward and reel­ing in rev­enue op­por­tu­ni­ties. It cer­tainly mat­ters, so be sure to check out the lat­est in­sights in our On­board En­ter­tain­ment and Con­nec­tiv­ity sup­ple­ment.

But as we pre­pare for the WTCE and AIX in Ham­burg, it will be the touch and taste of more tan­gi­ble prod­ucts and some real 'face time' that will give the in­dus­try re­newed en­ergy and mo­men­tum.

This is the mo­ment the in­dus­try steps up and shines, as new in­no­va­tions are un­veiled and cre­ative reimag­in­ings of the on­board ex­pe­ri­ence come cen­tre stage. We'll be there with our big­gest team yet, tour­ing the stands, mod­er­at­ing the Taste of Travel Theatre pro­gramme and an­nounc­ing the win­ners of the 2018 On­board Hospi­tal­ity Awards. This is­sue is largely a study of the events to come with an ex­ten­sive show pre­view and full de­tails of our award fi­nal­ists, plus very much more. We hope you en­joy it and look for­ward to see­ing you there!

Edi­tor,

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