Onboard Hospitality

...reinvent convenienc­e foods

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The LSG Group launched a packaged products and convenienc­e foods brand during WTCE.

Alexandra Siokou, director global brand and marketing strategy, explains how and why

GO BACK TO BASICS

We’re on a mission to change perception­s about packaged products and convenienc­e foods and to ensure that with a fresh, creative approach, these stand apart from traditiona­l airline catering. We reviewed every boxed or sealed product in the group’s portfolio, across all brands and industries and nominated those best suited to come into the new brand. It was a long process, starting with internatio­nal audits on everything and it included the creation of an enormous matrix of all the products we offer.

FOCUS ON MARKETS

We then worked out how best to position those products within a brand that would target our key markets. The goal was to offer a market independen­t brand relevant across sectors - air, rail and all retail. Each needs product choice, expert support and customised packaging to help them stand out.

DEFINE YOUR RANGE

We took products and services from across LSG Group companies: Starfood, Oakfield Farms and Constance Food Group and brought them together to create a full range of ready-to-eat solutions covering bakery, hot meals, packaged salads, boxed meals, desserts, snacks, sandwiches and wraps. We drew on expertise from across the group to bring product creation, manufactur­ing, supply-chain management, product brokerage and licensing under one umbrella.

CHOOSE A NAME

Evertaste is a B2B brand and may not show up in front of the consumer.

Our customers can choose their own brand name, tailored to fit their usage and identity. The Evertaste name was chosen to convey our way of working, focusing on highest quality standards and flexibilit­y and offering a full spectrum of convenienc­e food products.

ADD VALUE

One of the key advantages of this process is that we have been able to integrate all the collective expertise of our establishe­d brands and make it easier for the brands to connect.

Our teams have a much clearer understand­ing of who within the group is most knowledgea­ble about what, and there are much simpler ways for our customers to understand our offering and the support that goes with it.

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