Onboard Hospitality

Focus on: FORMIA's future growth

Leading amenities supplier FORMIA has revamped its management structure as a springboar­d to future growth and innovation, says Julie Baxter

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With strong year-on-year growth since 2009, FORMIA, this has now revamped to its management structure in a move designed to fit it for further growth and developmen­t in the years ahead.

Roland Grohmann, as ceo and managing partner, continues to lead the organisati­on focused on overall leadership, strategy and business developmen­t, while Philipp Wendschuh and Niklas Sandor support this in two newly-created roles of chief commercial officer and chief marketing officer respective­ly.

Wendschuh will drive customer related activities whilst Sandor will manage the company’s growing brand portfolio, design and marketing.

Adding insights

Grohmann says: “This new structure better equips us to surpass the needs and expectatio­ns of our customers. It allows us to continue to lead in both product and service innovation and create experience­s and concepts beyond the product itself. In addition, we will increase our activities around key topics such as consumer insight, technology and sustainabi­lity, and be able to respond more swiftly to the airline and passenger demands. “It is important that we adapt our organisati­onal framework and structure to continue our path as an entreprene­urial, agile and flexible airline partner. Having a strong management team means our foundation and framework is solidified, and we can focus even more on customer and brand relationsh­ips. As the market leader we feel it is important to continuous­ly evolve.

Stepping up

The new structure will form the stepping stone for further investment in our overall human capital and infrastruc­ture.”

He insists the company philosophy will remain the same: “Our vision remains to be a specialist partner aspiring to create the world’s most desirable inflight comfort amenities. Our ambition continues to focus around stand-out products, concepts and services driven by entreprene­urial spirit and customeror­iented attitude.

“Customer expectatio­ns are increasing and rapidly evolving and at a much faster pace than previously. The challenge is to remain on point and have relevant products and concepts not just for today but also for tomorrow.

"We feel very confident we are now set up to continuous­ly create bespoke and stand-out concepts for inflight and beyond.” •

The challenge is to

have relevant concepts not just for today but also for

tomorrow

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