Pais­ley Canal on track

Paisley Daily Express - - Front Page -

ScotRail has hailed an im­prove­ment in its ser­vice by us­ing the Pais­ley Canal route as an ex­am­ple of the progress the rail op­er­a­tor has made.

New fig­ures show punc­tu­al­ity on Scot­land’s rail­ways has im­proved for the sec­ond con­sec­u­tive pe­riod, with 84.2 per cent of ScotRail trains meet­ing the rail in­dus­try stan­dard pub­lic per­for­mance mea­sure be­tween De­cem­ber 9 and Jan­uary 5.

In that time, more than 96 per cent of trains on the Pais­ley Canal route met their punc­tu­al­ity tar­get.

How­ever, in spite of the her­alded im­prove­ments to the ser­vice, the rail op­er­a­tor ad­mits cer­tain‘chal­lenges’ have pre­vented Scotrail from achiev­ing even greater scores in­clud­ing can­cel­la­tions to al­low driv­ers to be trained, late de­liv­ery of new trains by sup­pli­ers and an over­time and rest day work­ing ban by the RMT trade union, which has now been re­solved.

ScotRail Al­liance manag­ing di­rec­tor Alex Hynes said:“This has been a chal­leng­ing time for Scot­land’s rail­way.

“While we know that our per­for­mance has not been good enough, it is en­cour­ag­ing to see our punc­tu­al­ity con­tin­u­ing to im­prove across the coun­try.

“Ev­ery­one at the ScotRail Al­liance is work­ing flat out to pro­vide cus­tomers with the ser­vice they de­serve. We are train­ing more than 20 driv­ers and con­duc­tors ev­ery day, and this will de­liver con­tin­ual im­prove­ments in the com­ing weeks and months.”

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