Paisley Daily Express

Tickets please, as rail staff go back on board

-

Ticket staff will be back in train carriages from Monday.

For a year people have been able to ride trains without being asked to show tickets.

That’s now coming to an end with the relaxation of restrictio­ns and falling virus rates.

ScotRail says the move is the “latest step towards a level of normality for customers”.

The presence of staff moving throughout trains is expected to reduce incidents of anti-social behaviour on services and assist in making sure trains are kept tidy.

British Transport Police and roving ScotRail teams will also be on trains, carrying out on the spot fraud checks to make sure passengers are paying for the correct journeys.

Passengers are being asked to play their part by continuing to heed the rules for safe travel that are still required on trains and in stations. These include the wearing of face coverings and maintainin­g physical distancing of one metre.

The rail operator has needed £400million in emergency Scottish Government support since last March.

More trains will be put back on from May 16 to cope with expected growing demand.

Phil Campbell, ScotRail head of customer operations, said:“The visible presence of ScotRail staff throughout trains is critically important for customers, and its return is a welcome step in the recovery of the railway.”

 ??  ?? All aboard Tickets examiners are going back
into the carriages
All aboard Tickets examiners are going back into the carriages

Newspapers in English

Newspapers from United Kingdom