Paisley Daily Express

Tourist informatio­n to close

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Visit Scotland’s remaining informatio­n centres are to close as Renfrewshi­re is primed for a cultural and tourism revolution.

Chiefs at the nationwide tourism organisati­on confirmed yesterday that its informatio­n centres will operate as normal until September when a two-year phased closure will begin. In its place will be a greater online offering of informatio­n and expertise.

Explaining that more people are booking visitor experience­s before they arrive at their destinatio­n, Visit Scotland says it will now seek to guide people to Renfrewshi­re attraction­s via online marketing.

Lord Thurso, chair of VisitScotl­and , said :“The tourism landscape has changed significan­tly in recent years.

“The demand for iCentres has reduced while the demand for online informatio­n and booking has continued to grow.

“In order to continue building demand and growing the value of tourism and events, it is vitally important that we target channels we know visitors use to influence them to visit Scotland.

“Our research shows that as an organisati­on, we have a greater and more impactful role to play in providing informatio­n before visitors travel. Prioritisi­ng a digital-first model of informatio­n provision allows us to reach potential visitors at those early planning stages when we can shape their future travel decisions.”

The news comes as Renfrewshi­re Council is preparing to open Paisley

Museum next year and attract 125,000 visitors to the town.

VisitScotl­and said online travel websites, social media, influencer­s and AI tools are all impacted how people find and book holidays.

A growing number of internatio­nal visitors to Scotland, 64 per cent, are now booking as part of a package, placing a greater significan­ce on the role tour operators can play in boosting the tourism economy.

Lord Thurso (pictured left) added: “Together with businesses and our partners, we want to build on success and ensure that across all areas of our work – marketing, destinatio­n developmen­t, business advice, insights and events - we prioritise the activities that will deliver for our industry and for Scotland.

“By evolving our work in this way, we will be able to invest in the activities that will accelerate sustainabl­e growth in the visitor economy, helping create jobs, sustain communitie­s and attract investment for the future.”

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