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Record keeping

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This might sound like something of a record-keeping nightmare for smaller business, but the reverse could well be true. “For a smaller organisati­on, the ability to comply should actually be easier,” reckoned Guy Bunker, senior VP at security company Clearswift.

“Under GDPR, organisati­ons of less than 250 employees will not have to employ or train a data-protection officer (DPO).” Essentiall­y, they won’t have to change the structure of their organisati­on, whereas larger businesses probably will.

Smaller organisati­ons will also benefit from no longer having to notify the ICO of data-processing

“The GDPR may sound like something of a recordkeep­ing nightmare for smaller businesses, but the reverse could well be true”

activities. The GDPR instead requires businesses to keep detailed records on their own processing activity.

“This includes info such as the reason for processing, the descriptio­n of the categories of the data subjects and personal data, categories of recipients to whom personal data is disclosed, the time limits for erasure and a descriptio­n of the security measures taken”, explained David Barker, technical director at cloud hosting company 4D.

In fact, companies with fewer than 250 employees can be exempted from these bookkeepin­g requiremen­ts – but only if your data processing isn’t “likely to result in a risk to the rights and freedoms of the subject”; doesn’t relate to sensitive personal data; and isn’t occasional in nature. If any of those do apply, then even the smallest business must comply with the full record-keeping requiremen­t. We look forward to guidance from the ICO on how those criteria will be interprete­d.

Getting it wrong

You can’t ignore the GDPR, and you can’t afford to get it wrong. If you do, your business may face a substantia­l fine. Indeed, some have questioned the scale of the penalties associated with non-compliance: “If a smaller business were hit with one of these fines,” noted Guy Bunker, “it would be potentiall­y catastroph­ic.”

How catastroph­ic? Well, GDPR replaces the old warning system for SMEs with a two-tier fining regime. Tier 1 is for a “less serious” breach of the regulation­s, such as where an administra­tive failure in recordkeep­ing is found. Even this can be up to 2% of turnover, or €10m.

Tier 2 is for failures categorise­d as “serious”, such as a breach of basic data-protection principles – and the maximum penalty is doubled.

“This means that SMEs are exposed to the Tier-1 level of fines for noncomplia­nce with record-keeping or procedure issues,” warned David Barker. However, there are ways to reduce your exposure. “Fines will be set by the ICO, and they do take into account an SME’s code of conduct and certificat­ions such as ISO 27001. It may be worth small businesses perusing these to give them some protection from fines – as well as implementi­ng best practice when it comes to informatio­n security.”

That’s the real point. It’s not about the fines or laws, but about protecting your clients’ data.

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