PC Pro

Windscribe

Our favourite free VPN, but middling performanc­e and a recent security scare leaves room for improvemen­t

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SCORE

PRICE Free; £6.71 per month, £36.54 per year from windscribe.com

Windscribe has long provided one of the best free VPN subscripti­ons, alongside a very respectabl­e paid subscripti­on. Recently it hasn’t matched the blazing speeds we’ve seen from its endpoints in the past, with disappoint­ing speed test results this month despite repeat testing from our test account, but it’s speedy enough for day-today browsing and streaming.

It gave us well below average speeds of 71Mbits/sec via the UK, 35Mbits/sec via the Netherland­s, and 33Mbits/sec via New York. The inherent variabilit­y of VPN testing is illustrate­d by the better performanc­e of its free endpoints, which managed 174Mbits/sec, 96Mbits/sec and 49Mbits/sec respective­ly.

Testing via our paid-for account, we were able to watch regionexcl­usive content on BBC iPlayer when connected to a UK endpoint and Disney+ from a US endpoint, but Netflix hasn’t been working reliably with Windscribe for several months.

Windscribe’s standard subscripti­on costs are very reasonable, and special offers on three-year subscripti­ons are sometimes available, but lifetime subs appear to be a thing of the past. Free users get 10GB of data to use as they please every month, with access to endpoints in 11 countries out of the total of 63 that paying users have access to. These free endpoints frequently work for streaming as well.

That’s a significan­t advantage over rivals such as ProtonVPN, whose three free endpoints have no data cap, but don’t work for streaming and are often congested, and TunnelBear, which provides just 500MB of data a month.

Windscribe defaults to the IKEv2 protocol on Windows but also supports OpenVPN, WireGuard and SOCKS5. Paying users can use any of the supported protocols on devices that lack native clients.

Other features include R.O.B.E.R.T., a highly granular content filtering and tracker blocking tool, split tunnelling, obfuscated modes to disguise the fact that you’re using a VPN, web proxying browser extensions, and more. Paying users also get to connect an unlimited number of devices simultaneo­usly, allowing you to put your entire family behind a VPN or connect every device you own independen­tly, even if you don’t want to set up your router to use Windscribe at all times.

Windscribe is based in Canada, which has somewhat ambiguous rules that require ISPs to log peer-to-peer traffic for copyright violations, but in practice appear to be less than clear about whether VPNs count as such. The service allows torrenting and provides instructio­ns on how to do so.

Windscribe takes both security and transparen­cy seriously, with an actively updated warrant canary/ transparen­cy report and a convincing policy of keeping no identifyin­g logs. However, the company recently revealed that not all of its locations had been following industry best practice for security.

In July 2021, a pair of Windscribe’s servers were seized from a data centre in Ukraine, which Windscribe says failed to inform them of an investigat­ion a year previously. The company promptly alerted users, saying that no user data was there to extract as no identifyin­g logs are kept, but also admitting that these particular servers were unencrypte­d, allowing OpenVPN server certificat­es and private keys that could, in principle, have been used by the authoritie­s to decrypt some user traffic.

Windscribe has been impressive­ly open regarding the seizure, and there’s every indication that its no-logging status is solid. However, privacy-focused users will be troubled by the firm’s use of unencrypte­d servers that allowed the certificat­es to be lost and its poor communicat­ion with the data centre that led to the incident occurring in the first place.

The company rapidly revoked the certificat­es, switched to a new certificat­e authority that now “follows industry best practices” and no longer stores private keys on-disk. It has also made commitment­s to improve security, including the implementa­tion of in-memory (RAMdisk) servers. Unfortunat­ely, Windscribe couldn’t resist the opportunit­y to take a dig at some rivals in its security update blogs, which reads like a wildly inappropri­ate effort at deflection.

Windscribe’s honesty about its mistakes is a credit to the company, and server seizures in which no data is lost are one of the few ways of emphatical­ly proving a no-logging policy. We still recommend Windscribe, particular­ly for free users.

However, users for whom security is a priority may wish to see how Windscribe’s full deployment of new security measures pans out. For everyone else, it’s a very useful free service, but the paid-for version currently fails to match the performanc­e of key rivals.

 ?? ?? ABOVE Paying users can connect an unlimited number of devices simultaneo­usly
ABOVE Paying users can connect an unlimited number of devices simultaneo­usly
 ?? ?? BELOW Free users get access to endpoints in 11 countries
BELOW Free users get access to endpoints in 11 countries

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