NHS Tayside chiefs ‘very concerned’ at TV claims
Bosses address issues raised in documentary
NHS Tayside insists it will take action to address concerns raised in a BBC documentary broadcast earlier this week.
‘Breaking Point’, aired on Tuesday night by BBC One Scotland, gave harrowing views of being a patient at Dundee’s mental health facility, Carseview Centre.
And NHS Tayside chairman John Brown endeavoured to show the board was taking note of the BBC’s ‘Breaking Point’ testimonials, which described illegal drugs on wards, excessive force to restrain patients and a culture of bullying at the 80-bed adult mental health facility.
Although located in Dundee, conditions on the psychiatric ward will soon have an impact on Perthshire patients as it will be their only place for emergency admission in crisis situations.
Carseview Centre currently has 1100 patient admissions a year from the Tayside area, but this is set to rise with the closure of Murray Royal’s Moredun B ward.
Mr Brown said: “I have now seen the BBC report on the Carseview Centre and I remain very concerned about the claims made by the patients and family members featured in the programme.
“As a board, we are addressing the concerns raised and actively investigating the patient experiences which have been shared with us.”
He continued: “I visited Carseview earlier today [Wednesday, July 11] and spoke to patients and staff about their experiences.
“It is important to say that our staff do work very hard and we are ensuring that they have all the support they need to be able to deliver the best care for our patients. However, the claims must be investigated and that is our priority.”
A dedicated email point of contact has been set up for people to get in touch to share their experiences, at firstname.lastname@example.org
In the aftermath of the show, a statement released the morning following the BBC broadcast explained NHS Tayside’s response.
It read: “NHS Tayside has taken a number of immediate actions today to urgently address the concerns raised, including:
“A review of the data on restraint used across mental health services, including in the Carseview Centre, to better understand when and how different types of restraint are used; a formal meeting with Police Scotland and the chairman to discuss the concerns relating to people bringing drugs into Carseview, what we are doing in partnership to tackle the issue and the launch of a new initiative in the coming weeks; the appointment of an associate medical director for mental health services, Professor Keith Matthews, to strengthen the leadership team and work with frontline teams to improve services and the appointment of David Strang, the former HM Chief Inspector of Prisons, as the chairman of the independent inquiry into mental health services in Tayside.”