Top ac­co­lade for com­mu­nity alarm team

Perthshire Advertiser - - FRONT PAGE -

Karen Reid (left), chief ex­ec­u­tive of Perth and Kin­ross Coun­cil presents the award to Susan McI­nally, tele care co-or­di­na­tor, Bruce Suther­land, tele care spe­cial­ist as­ses­sor and team mem­bers

A com­mu­nity team has been recog­nised with a na­tional award.

Perth and Kin­ross Coun­cil’s com­mu­nity alarm team re­ceived a top ac­co­lade from the Tech­nol­ogy En­abled Care Ser­vices As­so­ci­a­tion for high qual­ity ser­vice pro­vi­sion.

The team was one of only six or­gan­i­sa­tions in Scot­land to meet the as­so­ci­a­tion’s qual­ity stan­dards.

Be­ing ac­cred­ited to this as­so­ci­a­tion means em­ploy­ees re­ceive recog­ni­tion in their roles and gain con­fi­dence in the ser­vice they of­fer across Perth and Kin­ross.

A spokesper­son for Perth and

Kin­ross Coun­cil said it was a“great achieve­ment”and re­flected the high qual­ity ser­vice.

They added:“The recog­ni­tion means ser­vice users can be as­sured the ser­vice they are re­ceiv­ing from Perth and Kin­ross Coun­cil meets the stan­dards of ex­cel­lence and qual­ity of ser­vice they would ex­pect.

“It is also aligned with the coun­cil’s prin­ci­ples of cus­tomer cen­tred care and sup­port aimed at de­liv­er­ing high qual­ity ser­vices through en­gaged and em­pow­ered staff.”

The com­mu­nity alarm team has since been praised by Karen Reid,

chief ex­ec­u­tive of Perth and Kin­ross Coun­cil, who pre­sented the award at Beech­grove Care Home in Perth on Wednesday, Jan­uary 9. She said:“I would like to take this op­por­tu­nity to con­grat­u­late the team on this fan­tas­tic achieve­ment.

“The qual­ity stan­dards frame­work val­ues ser­vice user in­volve­ment, out­comes and safety mean­ing that the ser­vice pro­vided by Perth and Kin­ross Coun­cil has been in­spected on its worth to the ser­vice user, their fam­i­lies and car­ers in the lo­cal area and is now recog­nised as a sec­tor leader.”

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