Top accolade for community alarm team
Karen Reid (left), chief executive of Perth and Kinross Council presents the award to Susan McInally, tele care co-ordinator, Bruce Sutherland, tele care specialist assessor and team members
A community team has been recognised with a national award.
Perth and Kinross Council’s community alarm team received a top accolade from the Technology Enabled Care Services Association for high quality service provision.
The team was one of only six organisations in Scotland to meet the association’s quality standards.
Being accredited to this association means employees receive recognition in their roles and gain confidence in the service they offer across Perth and Kinross.
A spokesperson for Perth and
Kinross Council said it was a“great achievement”and reflected the high quality service.
They added:“The recognition means service users can be assured the service they are receiving from Perth and Kinross Council meets the standards of excellence and quality of service they would expect.
“It is also aligned with the council’s principles of customer centred care and support aimed at delivering high quality services through engaged and empowered staff.”
The community alarm team has since been praised by Karen Reid,
chief executive of Perth and Kinross Council, who presented the award at Beechgrove Care Home in Perth on Wednesday, January 9. She said:“I would like to take this opportunity to congratulate the team on this fantastic achievement.
“The quality standards framework values service user involvement, outcomes and safety meaning that the service provided by Perth and Kinross Council has been inspected on its worth to the service user, their families and carers in the local area and is now recognised as a sector leader.”