CAA and infringement
My experience with an infringement and the follow-up action from the CAA was published anonymously — for obvious reasons — in Pilot’s March issue. I had held up my hands and admitted that I had done wrong and, as a result of a very poor process, ended up with a more expensive but better understanding of the fact that no infringement is minor; they all create ripples of which most pilots are blissfully unaware. But having thought the saga was over, around the time the March issue appeared I had a frosty letter from the CAA asking me when or whether I planned to comply with their requests. (Interestingly no suspension of my licence but let’s not encourage them!)
The point I make is this: I had complied and the reports had been filed but not tied together within the CAA. This strikes me as inept at best and worrying at worst.
I tend not to do business with companies or organisations where I get treated poorly or where I lack confidence in their ability to deal with me in a professional manner. Alas, we have no choice in this matter but I think it worthy of mention so that others are aware ahead of time how our regulator (and supposed champion?) is so woefully chaotic and expensive for us all. Interestingly, although the paperwork has now been filed (again) I have still not received any acknowledgement that I am off the hook and once more considered a good boy. I would have thought that something by way of acknowledgement of my efforts to comply might be a good idea, for the record? The CAA announced on 20 May that it may now provisionally suspend a pilot’s licence, pending investigation of an infringement incident and depending on its severity (see ‘Pilot Notes’) — Ed