CAA rides roughshod...
Much has been written recently concerning the CAA and its high-handed treatment of GA in general and licensed personnel in particular. Sadly this scenario will never improve, since the CAA is an autocratic entity. They are the legislator, enforcer and adjudicator in all aviation-related matters. Even its customer commitment detailed on its website is a sham; they don’t abide by it when it suits, it’s just words without substance. This CAA is not the CAA of the 20th century, but a 21st century entity that can, and will, ride roughshod over laws and niceties to achieve an aim! If in doubt, think Farnborough airspace grab or the ramroading through of 8.33.
Data Evaluations gathers information, from the press, court proceedings and more importantly from individuals. We have verified information that a County Court Judgement was obtained against the CAA for consistently ignoring a request for a refund. Did the CAA ignore the many requests because it knew most pilots would be circumspect about taking on such a totalitarian organisation?
Another incident was that a CAA senior investigator appeared to have backdated his signature in order to make a document legal, and when a complaint was raised, on two occasions, the CAA refused to engage or answer the letters. Much inference can, and has been drawn from their silence on the issue. So much for their Standards for Handling Customer Complaints, which is window-dressing to appear to be open and transparent.
These are just two examples of gathered information. So remember when next time you have a complaint or a beef against the CAA; you’ll get nowhere because they protect their own. Chic Govia by email