Dear Reader

HELLO and welcome to your Wednesday edition of The News, including our popular Streetwise feature.

Today consumer champion Richard Thomson rides to the rescue of Fareham widow Sandra Weight who had been battling in vain for months to get a refund of her deposit for loft insulation after she changed her mind and cancelled the order.

Thankfully the story had a happy ending when Richard intervened and helped the errant company to see sense, much to Sandra’s relief and gratitude. Read the full story on pages 22&23.

Meanwhile, don’t miss the dramatic report and pictures on pages 8&9 of a major disaster planning exercise held in Portsmouth yesterday.