Practical Boat Owner

The engine experts

From Volvo Penta repairs to Torqeedo outboards, spares, tools and tips, Golden Arrow Marine is your first stop for an engine SOS


Spring is the busiest time of year for Golden Arrow Marine in Swanwick. While engineers are busy fixing and dewinteris­ing engines, the office team are registerin­g warranties and the parts team hard at work advising on Volvo Penta spares.

The newest of the four Golden Arrow Marine branches, Swanwick has recently welcomed branch manager Jake Hayward, who’s previously worked in parts and services. He’s thrilled to be helping boat owners solve engine problems.

“Don’t forget to go through your basic engine checks and launch checklist,” advises Jake.

Friendly phone call

Whether you’re having issues with starting or running your engine, or maybe just an unexplaine­d niggle, the team at Golden Arrow Marine are ready to help.

“We’re happy to talk to boat owners on the phone and give them ideas of what to try,” says Jake. “It’s surprising, but I’d say a lot of problems can be resolved this way.”

If the engine fault can’t be fixed or diagnosed over the phone, Golden Arrow Marine charges a call-out rate for an initial investigat­ion and offers a price-match promise on all ‘like for like’ work and quotes.

South Coast branches

There are four Golden Arrow Marine branches across the South Coast–in Portsmouth, Poole, Southampto­n, and the newest in Swanwick.

“Swanwick is the hub of the Hamble,” says Jake. “Our technical manager is based here, we’ve got all of the boat sales linked up in the main building and we’re on the main road with good access. It’s a lovely well-kept marina.”


Golden Arrow Marine provides sales and service for Volvo Penta, MAN, Yanmar, Perkins and Thornycrof­t inboard engines, and is the UK distributo­r for Torqeedo electric outboards and saildrives.

“Our work varies from dealing with small, compact engines to big commercial boats such as Wightlink Ferries so we have a vast range of expertise,” says Jake. “No two days are the same. What I love most about my job is brainstorm­ing with the team. When engine issues become complex, it’s good trying to find the solution.”

The solution might not always be available on site, in which case, Jake will liaise with engineers at other branches and send the work to the right specialist.

New developmen­ts

“There are some exciting things going on with Volvo Penta developing more sustainabl­e engine solutions, and the Torqeedo side of things,” says Jake. “We also supply, install and service Humphree intercepto­rs and fins. Volvo Penta has a majority ownership of Humphree, which specialise­s in trim and stabilisat­ion systems to provide that extra comfort and ease of control. They may be an ideal solution for many of our Swanwick Marina yacht owners.”

Authorised Volvo Penta dealer

Of the 80 years that Golden Arrow Marine has been serving customers, 30 of these have been with Volvo Penta. As an authorised dealer for the South Coast, the company’s factory trained engineers work with dealers from Brighton to Weymouth and the Channel Islands.

“We have a parts department and a wealth of knowledge on how they all work,” says Jake. “We only fit genuine Volvo Penta parts and that’s because we can offer a two-year warranty on those. Even with older engines we can usually find parts.”

Volvo Penta parts can be ordered online and collected in the branch using the Volvo Penta Shop link.

Tools for DIY-ers

While they have fully equipped workshops and even a 2,000hp Dynamomete­r test centre, Golden Arrow Marine also recognises that many boat owners like to work on engines themselves. At the Swanwick branch you’ll find a shop selling parts and tools to the trade and DIY-ers.

So if you need to pop in to the branch or call for help on new engines, rebuilds or servicing, visit Golden Arrow Marine at Unit 7/8, Swanwick Marina, Southampto­n, tel: 02382 513123, www.goldenarro­

 ?? ?? Golden Arrow Marine Swanwick branch manager Jake Hayward
Golden Arrow Marine Swanwick branch manager Jake Hayward
 ?? ?? Golden Arrow Marine engineers work on engines large and small
Golden Arrow Marine engineers work on engines large and small

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