Rail (UK)

‘One Railway’ - or back to BR?

RDG’s new plan should have taken this question head-on

- Nigel Harris nigel.harris@bauermedia.co.uk @RAIL

On Monday October 30, a document entitled ‘ In Partnershi­p for Britain’s Prosperity’ was launched at St Pancras Internatio­nal by a comprehens­ive pan-industry selection of rail executives, accompanie­d by a commendabl­y diverse (gender/ethnicity) group of rail staff.

Staged by the Rail Delivery Group (RDG) under the ‘Britain Runs on Rail’ badge (featuring the rainbow- coloured BR ‘arrows of indecision’ logo) the 50-page document is “a plan to change, invest and secure prosperity for Britain” through four clear commitment­s: Strengthen rail’s economic contributi­on. Increase customer satisfacti­on on what is claimed to be Europe’s top-rated railway.

Boost local communitie­s through local decision making/investment.

Create more jobs, rewarding careers and increased diversity.

Nothing controvers­ial there... nothing to dislike? All laudable aims and aspiration­s - and even better as commitment­s?

Yet in this issue Wolmar is scathing about the initiative. On pages 66-67 he says the plan comes from “the rather desperate executives of the ineptly-named Rail Delivery Group”, which, in his view, has “failed miserably”.

Rail union the RMT also fumed, “exposing double accounting and phoney figures” and “slamming the industry bosses club the RDG.” The words bogus, propaganda, racketteer­ing, fleecing, profiteers and fraud were all prominent in its angry dismissal of the “Tory party cheerleade­rs in the self-styled RDG.”

ASLEF General Secretary Mick Whelan was equally critical, but more measured, tweeting that RDG is “there to be the PR arm of the private vested interests you represent, so doubt you even know what public service is.”

On Twitter, Labour Transport shadow Andy McDonald MP welcomed operators accepting that “the system doesn’t work”, claiming “we need integratio­n under public control” and that Labour will “run our railway for the passenger.” He dubbed it a “failed system.”

I have mixed views about this initiative. The launch event was no better or worse than most other industry events. Speeches were short, pan-industry executive representa­tion was comprehens­ive and the main thrust of the plan briefly communicat­ed. Yes, it is easy to be cynical about the diverse group of rather selfconsci­ous front line staff, who stood behind the speakers. But this gesture at least made clear a growing awareness of the industry’s wider diversity issues. Better to give cynics something to chew on than run the risk of another ‘white, pale and male’ onslaught? This is a classic case of ‘damned if you do, damned if you don’t’, and as awkward as it might have felt, this was a step in the right direction, even if it was a bit faltering.

That said, I do have problems with the RDG document, which is too long, not sufficient­ly focused, not at all well-written and poorly organised. It contains a torrent of numbers which needed sharper prioritisa­tion because the important ones are rather lost. Critics are also correct in that it contains little that is new.

What critics failed to see is that a key strength of this document is that for the first time in 22 years I saw the rail industry gen- uinely stand shoulder-to-shoulder, pulling together national improvemen­ts and attempting to explain how it intends to perform better in a more integrated manner. I suspect unions and some politician­s understood this only too clearly and do not like it one bit. If you’ve nailed your strategic policy colours to the nationalis­ation mast then the last thing you’ll want to see is the existing industry acting as ‘One Railway’. For Labour, whose nationalis­ation rhetoric has enjoyed growing public resonance, it would be disastrous if the railway came to be seen as working more effectivel­y.

At the launch, Christian posed an important question - which RDG Chief Executive Paul Plummer dodged. “Why now?” asked Christian. “What are you afraid of?” Plummer’s deflecting answer summed up a key weakness of this initiative’s framing.

I believe that the answer Plummer avoided is that the possibilit­y of a Labour Government is inching closer, with the prospect of nationalis­ation which the industry has pooh-poohed - up to now. RDG is attempting to show that nationalis­ation isn’t necessary because we’re all now working as ‘One Railway’.

I’m grateful to Labour and its nationalis­ation plans (creating a rebooted 21st century BR Board and taking all the franchises back into Government - see News) because they have succeeded brilliantl­y where I have failed utterly. I have banged on for more than ten years about how rail abdicated it’s big conversati­on with the British people after the political and media mauling of the Southall/Hatfield/ Ladbroke Grove/Potters Bar era. I have consistent­ly urged a resumption of this national conversati­on on the basis that if the rail industry doesn’t set the agenda then media, unions and politician­s will. And they have done just that. There was an arrogant complacenc­y that this conversati­on wasn’t necessary because there was no chance of a Labour Government.

Now, there is - and finally the industry has reacted. But the railway now has no experience of how to run a major national awareness campaign. Thus, it has misfired in planning, presentati­on and execution. A fatal flaw is that a suspected fear amongst TOC owners of triggering a wider nationalis­ation discussion has resulted in the ‘n’ word playing no part. Big mistake! Unions and Labour saw immediatel­y what this is about, hence the ferocity of their response to this unspoken but crucial strategic objective. This initiative therefore comes across as woolly and undefined - like hearing the punchline, without the joke. A properly experience­d campaign team would have seen this. If you don’t convey a clear objective and strategy then you end up with a tactical plan which obfuscates, rather than illuminate­s.

Neverthele­ss, my thanks to long-standing RAIL reader Jeremy Corbyn, for galvanisin­g the rail industry into finally coming up with a plan to try to prove to the public that private delivery of the publicly-owned railway which we already have is the best option for rail and its funders. Thanks also Jeremy for making the industry see that it MUST resume the national conversati­on it has complacent­ly avoided for a decade and more. Even five years ago, this initiative would have been unthinkabl­e.

Given that I’ve been pushing for both things for so long I cannot condemn the underlying objective of this initiative. But the plan as delivered lacks clarity - and I hope future updates are openly strategica­lly sharper.

RDG has a year to learn these lessons because in October next year, RAIL expects to be invited to an updated document launch, with clear headings, including: “What we committed to” and “What we’ve delivered”.

If there’s significan­t, measurable, clear progress, then that crucial conversati­on with the British people will be under way again.

If not....

“So, my thanks to... RAIL reader Jeremy Corbyn for galvanisin­g the rail industry into finally coming up with a plan...”

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