Arc­tic chal­lenge

Rail (UK) - - Contents -

Des­per­ate pas­sen­gers aban­don South­east­ern trains stranded as a re­sult of the se­vere weather con­di­tions.

South­east­ern’s com­mu­ni­ca­tions with its pas­sen­gers will be in­ves­ti­gated, Man­ag­ing Di­rec­tor David Statham told RAIL on March 7.

At 1925 on March 2, re­spond­ing to a ques­tion, the of­fi­cial Twit­ter han­dle said: “What the f* is go­ing on is a num­ber of peo­ple forced the doors open and de­camped onto the tracks so we had to turn the power off. Un­til emer­gency ser­vices give us the all clear and tells us every­one is safe, we can’t run trains.”

In the Rail Ac­ci­dent In­ves­ti­ga­tion Branch (RAIB) re­port into the Ken­tish Town in­ci­dent on May 26 2011, pub­lished a year later, it states: “Ef­fec­tive, ac­cu­rate and fre­quent com­mu­ni­ca­tion is nec­es­sary to min­imise the risk of pas­sen­gers de­train­ing when it is not safe to do so.”

So­cial me­dia users called for the team to be fired.

Statham said: “Peo­ple were op­er­at­ing un­der ex­tra­or­di­nary sit­u­a­tions. We will look at com­mu­ni­ca­tions and see what hap­pened. The aim was to keep peo­ple on the train.”

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