EMR Messenger open for business

East Midlands Railway passengers can now access customised information from the operator’s new messenger service.

EMR Messenger will deliver journey updates, including details of real-time disruption and alternative travel routes, via Facebook Messenger and WhatsApp.

Passengers can opt into the service on either channel by visiting the live journey information page on EMR’s website and clicking ‘Keep Me Updated’, or by searching for EMR directly on Facebook Messenger.